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German · Poland

German Speaking Customer Service in Kraków

Join a multilingual international team in Kraków and provide high-quality customer support to German-speaking customers.

📍 Kraków, Poland (Hybrid)◷ Full-time🌐 Customer Service

About the role

Join a multilingual international team in Kraków and provide high-quality customer support to German-speaking customers.

  • Assist German-speaking customers with questions, requests and everyday service needs.
  • Provide clear and accurate information while maintaining a customer-first approach.
  • Document customer interactions and follow established processes.
  • Collaborate with colleagues across an international organization.

Requirements

  • Native or fluent German.
  • Good command of English.
  • Excellent communication and problem-solving skills.
  • Customer-oriented mindset and professional attitude.
  • Willingness to work in Kraków under the agreed hybrid model.

What we offer

  • Competitive monthly salary reflecting your experience.
  • Monthly performance bonus.
  • Hybrid work model.
  • Fully paid training and onboarding.
  • Health insurance.
  • International environment with career-growth opportunities.